The Problem

We take pride in our lightning-fast service, exceptional quality, and competitive pricing. We produce renders with the same efficiency that a sausage factory churns out err… sausages?

In the past, we’ve operated on a trust-based system, where we didn’t require any upfront deposit and allowed payment upon completion.

While this approach has generally worked well, there’s always a small group of individuals determined to spoil things for everyone else.

Unfortunately, after conducting an audit of the last 12 months, we’ve been hit with staggering losses due to non-payment. It’s disheartening to see people vanish into thin air after receiving our fantastic renders, ghosting our emails like a salty ex.

While we believe in trust and building relationships, we can’t allow this behavior to persist.

We’re genuinely saddened by the need for such drastic measures. However, as a business, we are determined to thrive in the years to come.

The Solution

Starting from 01/07/2023, we will be implementing changes to our workflow, and I would like to provide you with the details below.

Regarding new projects:

To begin with, you will continue to submit your projects as usual. This can be done either by emailing us or by using our project submission form available here.

Once we have received all the necessary information for your project, we will promptly email you an estimate. Once you accept the estimate, we will log your project and commence work on it as soon as possible, just as we always have.

However, here’s where a change comes into play…

The estimate will be converted into an invoice, and this invoice will need to be settled before we provide you with the link to your completed renders.

Once the payment is made, we will promptly send you the link to access your finished renders. The timing of receiving the link will depend on how quickly the payment is processed—either immediately or shortly thereafter.

When it comes to revisions:

For revision requests, we will charge on a pro rata basis, calculated per hour. As the duration of revisions is uncertain until they are completed, it wouldn’t be feasible to charge for them upfront.

Therefore, our current practice of invoicing upon completion for revisions will remain unchanged. However, we kindly request that payment for revisions be made within 15 days of receiving the invoice.


Believe me, we understand these changes will be just as frustrating for you as they are for us. It’s going to complicate our processes, slow us down, and significantly increase the administrative workload for each project.

In fact, we’ve had to hire someone solely dedicated to managing all the tedious payment-related tasks. This, unfortunately, has resulted in increased overheads, reduced profit, and an overall sense of misery.

Please know that this decision was not taken lightly. However, given the unusual circumstances we find ourselves in and the growing number of individuals who fail to fulfil their payment obligations, it has become an unavoidable necessity.

Once again, we want to express our heartfelt gratitude to each and every one of you who has supported us throughout the years. It is your support that has allowed us to maintain the level of service we strive to provide. With these (hopefully not too bothersome) changes, we aim to continue serving you and maintain our commitment to excellence well into the foreseeable future.